Reintroducing workplace culture with Lewis Barker of ServiceNow

Lewis Barker of ServiceNow talks about reintroducing culture and creating a workplace experience that draws people in.

Lewis Barker of ServiceNow

We spoke to Lewis Barker, Director of Real Estate & Workplace Services EMEA at ServiceNow, to find out his approach to reintroducing culture and creating a workplace experience that draws people in.

"Culture was massive for us pre-pandemic," Lewis says. "I think it showed up in the workplace, and that was naturally through people interacting because you came into [the office]."

After a two-year break from regular office interactions, employees need to be reintroduced to the workplace culture. ServiceNow does this with purposeful activations.

"You have to put effort into it," Lewis says. "You have to really [be] purposeful with that activation...to make the biggest impact for that employee coming in, and the beauty is they shouldn't even know. It should just be part of their workday."

Rebuilding the in-office culture is critical because it "will be a retention and an attraction tool that talent acquisition can use," Lewis says.

Tags:

Table of Contents

Key Takeaways

ServiceNow has been reintroducing their employees to the workplace culture through purposeful activations.
Purposeful activations should be a seamless part of the workday, while also delivering maximum impact to reward that employee coming in.
Rebuilding the in-office culture is critical because it will be a retention and an attraction tool that talent acquisition can use.
DisruptCRE founder shares how corporate real estate is changing

DisruptCRE founder shares how corporate real estate is changing

Companies are moving employees from underutilized offices into "space as a service” options with utilization data.

Watch now

Most recent

Beyond Open-Plan: How One Firm is Making a More Purpose-Driven Workplace

Beyond Open-Plan: How One Firm is Making a More Purpose-Driven Workplace

A global consulting firm recently opened a new office and decided to rethink the typical open-plan setup.

Read more
The State of Tech Workplaces: 5 Reasons to Rethink Offices

The State of Tech Workplaces: 5 Reasons to Rethink Offices

Density and Intelligent Buildings explore the surprising math behind occupancy sensors, hidden costs and the path to ROI.

Watch the webinar
WorkSpaces 2024: Groundhog Day in Workplace

WorkSpaces 2024: Groundhog Day in Workplace

Hear from LinkedIn and CBRE on how companies that are redefining the office are challenging today’s challenges.

Watch now
The Workplace Benchmark: 6 Trends Redefining Offices

The Workplace Benchmark: 6 Trends Redefining Offices

Hear from LinkedIn and CBRE on how companies that are redefining the office are challenging today’s challenges.

Watch now

Explore other Density Products

Atlas

A visual insights dashboard that tells you how your space is performing.

Learn more

Atlas for Workplace

Insights for the workplace that help you cut costs and deliver better spaces.

Learn more

Live Wayfinding

A real-time map of available spaces, built for employees.

Learn more

Density Advisory

Your partner in turning complex workplace data into actionable strategy.

Learn more